This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Application means the software program provided by the Company downloaded by You on any electronic device, named Jhoice.com
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Infosquare communications Pvt Ltd, Durbar road , Chirala ..
Country refers to: Andhra Pradesh, India
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company or a person who provides the service to the customer. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
SENSITIVE DATA AND PERSONAL INFORMATION
Pursuant to the Information Technology Act, 2000, and its successive amendments from time to time, we are required to give a disclosure of information collected by us and how we use it. We may collect and retain the following information from and about you if you interact with us through the Site:
· Your name , profile picture if any.
· Your email address and Site password;
· Your payment details, billing and delivery addresses, a credit/ debit card number and a credit/ debit card expiration date and/ or other payment instrument details;
· Your phone numbers;
· Your location, website browsing patterns (e.g., through cookies) and purchase history;
· Other information you actively submit to us or we can determine about you based on your interactions with our Site and services.
We get access to such information when you:
· Register, subscribe, authorize the transfer of, or create an account with us;
· Open or respond to emails
· Provide information to enroll or participate in programs provided on behalf of, or together with other Sellers, merchants, co-marketers, distributors, resellers and other business partners, with your consent or as necessary to provide services you have requested;
· Visit any page online that displays our ads or content;
· Purchase products or services on or through the Site;
· Interact or connect with or link to the Site via integrated social networking tools; and
· Post comments to the Site.
USER MANAGEMENT :
You can manage the types of personal data you provide to us and can limit how we communicate with you.
You can manage your email and notice preferences by logging into your account through the Site or by adjusting the settings in our mobile application.
If you create any account or subscribe for our plans or newsletters, you will receive all such information and if you wish to unsubscribe from those subscriptions , you can unsubscribe all such emails from your email settings by clicking on unsubscribe button, and we still send some emails for the confirmation from you.
You hereby consent to receive communications by SMS or calls from jhoice team, its service providers with regard to the services provided by jhoice .
You may manage how your browser handles cookies by adjusting its privacy and security settings. Please refer to the Policy for information of Cookies for more information.
You may also manage how your mobile device and mobile browser share information on and about your devices with us, as well as how your mobile browser handles cookies by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider and the manufacturer of your device to learn how to adjust your settings.
You may also manage the sharing of certain personal data with us when you connect with us through social networking platforms or applications.
If you register for customized email newsletters containing offers for local services or goods if any , we will work to make information more relevant for you and customize newsletters based on information you share with us, your location, website browsing preferences (for example, through cookies), purchase history or based on other attributes of your relationship with us. You can reject and delete cookies and unsubscribe from newsletters at any time by clicking links in each newsletter you wish to unsubscribe from.
PROCESSING OF INFORMATION:
We process personal data for the following purposes:
· Operate, maintain and improve the Site;
· Provide you with personalized marketing initiatives via email and direct marketing offers;
· Facilitate and process service orders – for example, for vouchers and other goods and services;
· Determine your eligibility for certain types of offers, products or services that may be of interest to you, and analyze advertising effectiveness;
· Answer your questions and respond to your requests;
· To establish and analyze individual and group profiles and customer behavior;
· Communicate and provide additional information that may be of interest to you about us,service providers;
· Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of business partners;
· Administer rewards, surveys, contests, or other promotional activities or events;
· Manage our everyday business needs, such as administration of the Site, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Use or to comply with the law;
· Comply with our legal obligations, resolve disputes, and enforce our agreements;
· Allows you to sign up for special offers from service providers
· Enhance other information we have about you to help us better understand you, determine your interests and provide you with more relevant and compelling services.
we will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
we will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the jhoice operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
we will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If jhoice is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
● Comply with a legal obligation
● Protect and defend the rights or property of the Company
● Prevent or investigate possible wrongdoing in connection with the Service
● Protect the personal safety of Users of the Service or the public
● Protect against legal liability
SHARING OF USER DATA WITH SERVICE PROVIDERS.
Jhoice.com is acting as a platform which connects various service providers with service recipients (customers). Jhoice.com is not associated with providing any service on its own to any customer directly. We are acting as intermediate platform between service providers and customers.when ever a customer books any service using jhoice.com,we need to share certain customer date with service providers so that they can be able to provide service to the customers.if any third party service provider is providing any service to you, then they mayor may not be having some own terms and conditions, privacy policy so we request you to kindly check with those privacy policy also and we are not responsible for that.Don’t worry we will make sure that your data will be safe with us.
The user data we share with the service provider will be as follows:
1. User location
2. User name
3. Type of service booked on our platform
4. User email
5. User contact number
6. Date, time on which service was booked
7. User address
8. Scheduled date and time when the service needs to be delivered
9. Pricing details for service booking.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
. For this purpose, we have adopted internal reviews of the data collection, storage and processing practices and security measures, including offering the use of a secure server to guard against unauthorized access to systems where we store your personal data.
We shall, however, not be responsible for any breach of security or for any actions of any third parties that receive your Personal Information. The Website is also linked to many other sites and we are not/ shall be not responsible for their privacy policies or practices as it is beyond our control.
Links and privacy policy of third party Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
This Privacy Policy only addresses the collection, processing and use (including disclosure) of information by us through your interaction with the Site. Other websites that may be accessible through links from the Site may have their own privacy policies and personal information collection, processing, use, and disclosure practices. Our service providers may also have their own privacy policies. We encourage you to familiarize yourself with the privacy policies provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Rights of user’s with regard to Personal information:
By keeping your personal information updated, you can help us to ensure that we can respect your preferences and offer you the services that are most relevant to you.
You can access, update, rectify, and delete your information you provided to us in your profile by logging into your account or contacting us through email..
COOKIES
Consent: By using our website or mobile app (“Site”), using services provided through the Site, or receiving our emails, you consent to the use of cookies in accordance with this “Cookies Policy”.
Intent: This Privacy Policy sets out how we, and third parties we authorize, use cookies when you interact with our Site or the services offered via the Site. Our Privacy Policy explains what we do (and don't do) with the information, including any personal data we may collect about you. Please read them both.
Meaning: Cookies are unique identifiers, usually made up of small bits of text or code. Cookies are usually stored on your device or in your web browser and they send certain information back to the party who served the cookie.
Use of Cookies: Cookies are used in order to better understand how applications and websites work and to optimize online and mobile experiences. Cookies do this by allowing the party serving the cookie to analyze a website’s or mobile app’s performance, to identify certain users anonymously and remember their preferences, to better understand whether a computer or device (and probably its user) has visited a website previously and to serve personalized advertisements.
Types of Cookies: Our Site primarily uses the following four types of cookies:
· Operations based Cookies: These cookies are essential for the operation of our Site. They make it possible for you to browse and use our Site. If you disable these cookies, the Site will not function correctly.
· Performance based Cookies: These cookies gather information about how visitors use the Site and monitor Site performance. .
· Functionality based Cookies: These cookies are used to recognize and remember your preferences.
· Advertising Preferences based Cookies: We offer you choices about receiving interest-based ads from us. For this, we allow third parties to deliver personalized advertising content on our Site and/ or on third party websites and applications. These third parties use cookies to understand your interest in the advertisements and content delivered to you, as well as to serve you with more relevant advertisements based on your activities on our Site.
We do not have control over, or access to, third-party advertising cookies or the information they contain. Third parties manage any information that they collect via cookies they place in accordance with their privacy policies.
You may opt-out of third-party personalized advertising cookies. You will still see ads but they will not be personalized.
· Cookies and Browser settings: You may be able to avoid certain cookies by configuring your browser settings or opting-out directly with party that operates and controls cookie. Please check your browser settings for more information
· Cookies in E-mails: Our emails contain cookies that track whether you open our emails and whether you click any links within them. The cookies used in our emails to monitor these behaviors are unique to each email and are not stored on your computer or mobile device.
SOCIAL NETWORKING SITE CONNECTING AND FEATURES
we have option to login with social networking sites like goolge and truecaller, once you created any account with social networking site we get profile information like profile pic, email, number, once after login you can post anything ( depends on that we requires storage, location required ), that information is publicly accessable for all users in internet, so users can share post, collect information, give reviews.
ANDROID APP PERMISSIONS REQUIRED TO USE VARIOUS FEATURES IN OUR APP
In order to have a better experience and to use all features in app, we need below permissions to be used in our android app:
· Location: To provide location specific functionality like restaurants or outlets near you.
· Phone State: This permission is used to detect your Android ID using which we uniquely identify every user and map user related activities. Using these details we also prevent any transaction related fraud.
· Storage: This permission is used for enabling local caching of data on your device to make your browsing experience faster and smoother. We do not store any confidential data as part of this permission.
· Maps: This permission is used to show you the exact location of merchant outlets on a Google map, it also helps you navigate and assess distance from your current location.it also helps with service providers to reach you for providing any service which you book on our platform.
· Network: To connect to Internet and networks in proximity of the User for the App to function.
· Install Shortcut: Shortcut of Jhoice App is auto-created upon installation by the User.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We may or may not notify You of any changes in the new Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
● By email: support@jhoice.com